An Experienced Team

Meet our leadership

Cyndi Walters

President and CEO, National Lutheran Communities & Services
Cyndi Walters was named president and chief executive officer (CEO) of National Lutheran Communities and Services (NLCS) in May 2021, assuming the position full time in August 2021. Prior to this role, she served as chief operating officer (COO) since 2016. Cyndi has served at NLCS in varying capacities for nine years; first as a consultant before joining as chief operating officer in 2016.

Cumulatively, Walters has over 30 years of experience in the senior living industry including a strong background in strategically growing and diversifying the organization and an enhanced focus on operating as a senior-living system and leveraging its benefits and efficiencies. Prior to joining NLCS, she provided project management and advisory services to senior living organizations through Walters Advisors, LLC. She has also served in a leadership role at Presbyterian Senior Living in Dillsburg, Pennsylvania, and during her 19 years at KPMG (a global network of professional firms providing audit, tax and advisory services), spent significant time as a partner and leader of their National Senior Living Advisory Practice.

As president and CEO, Cyndi’s focus is strategically growing and furthering NLCS’ mission to honor, inspire and support choice and opportunity in partnership with older adults. Cyndi is an advocate for “aging with choice,” which means supporting older adults in making their own choices in aging, whether it means moving to a senior living community or bringing in supportive services to their home. She is also an advocate for team members across the organization and leads a team dedicated to ensuring NLCS remains a Great Place to Work® and an employer of choice for those who have a heart to serve older adults.

Cyndi is a native of the Harrisburg, Pennsylvania area and holds a Bachelor’s of Science degree from York College of Pennsylvania.

John Loop

Executive Director

John joined The Village at Orchard Ridge in 2021 and brings over 15 years of leadership experience to the position of executive director. John’s involvement in senior living communities began in dining as a high school student and later as a certified nursing assistant while in college. Since then, he has served in a wide variety of leadership roles in the senior living industry.



Prior to joining Orchard Ridge, he served as the director of health services for Falcons Landing Military Retirement Community in Sterling, Virginia. While there, he was responsible for all health care operations, and was honored to be recognized by “U.S. News and World Report” as a high-performing nursing home and assisted living in 2019 and 2020. In his service to other senior living organizations, he has held leadership roles within Timbercrest Senior Living Community, Asbury Methodist Village and Erickson Living, with responsibility for over $200 million of development and program growth.



Throughout John’s career, he has worked alongside outstanding leaders, mentors and colleagues. He believes that leadership is the cornerstone of any organization, and maintaining open communication lines with team members and residents is key to organizational strength and growth. As executive director, John looks forward to sharing wonderful experiences, creating lasting memories, and supporting each other in enhancing the mission of Orchard Ridge and National Lutheran Communities & Services.



John received his bachelor’s degree from The Ohio State University in operations management and hospitality management. He received a master’s in health care administration from Valparaiso University. In his spare time, John enjoys coaching youth sports and has also been active as an assistant scout master in a local Boy Scout troop. John and his wife Megan have two daughters, Lorelei and Greer.

Melissa Sellers

Healthcare Administrator

Melissa Sellers joined The Village at Orchard Ridge in October of 2019 as the healthcare administrator.


Prior to joining The Village at Orchard Ridge, Melissa served nine years in the West Virginia Army National Guard with the 157 Military Police Company and then accepted a promotion to sergeant serving with the 154 Military Police Company. Melissa brings seven years of experience working in a fast-paced healthcare environment where she served in various capacities.



Melissa is a person-centered healthcare professional with a Master of Business Administration (MBA) in healthcare administration from Shepherd University. She is currently in pursuit of her Doctor of Business Administration (DBA) in healthcare management from Liberty University. She holds her Licensed Nursing Home Administrator (LNHA) in the states of Virginia and West Virginia. Working in health care, she understands the importance of continuous growth and knowledge.



Melissa is driven by a passion for serving others through work and in the community. She eagerly seeks opportunities to use her life experiences to transform them into actionable ways to impact the lives of those around her.

Greg Smythe

Sales Director
Greg Smythe joined The Village at Orchard Ridge in August of 2022 and brings with him more than 10 years of senior living sales and marketing leadership experience. Prior to joining The Village at Orchard Ridge, Greg served as a sales counselor for a large independent living, assisted living and memory care community.  

Greg made a career change from the health and physical fitness industry to helping older adults after placing his father in a senior living community. With experience from the consumers’ point of view, he understands the sensitivities and complexities of moving a loved one to a safer and more vibrant environment.  

Throughout his career, Greg has assisted hundreds of families through their journey and looks forward to building new relationships and enhancing lives at Orchard Ridge. 

Greg earned his bachelor’s degree in political science from the University of Lynchburg. In his free time, he likes to garden, read, attend concerts and is an active fitness enthusiast who has completed 14 marathons. He resides in Front Royal, Virginia with his Great Pyrenees named Willie. 

Heather Bumstead

Chaplain
Bio to come

Mary Miller

Talent and Culture Director
Mary Miller joined The Village at Orchard Ridge in December 2021 as the Talent & Culture director.  She has over 20 years of experience in all areas of human resources. Mary earned a bachelor’s of science degree from Frostburg University and achieved the designations of SHRM-SCP and SPHR. 

Mary has proven success in creating cultures of collaboration and implementing change to achieve workforce excellence. Mary uses her strong human resources background and a blend of experience in various positions to affect positive change in the organizations where she’s worked.  Effectively balancing strategic planning with hands-on execution to combine decisiveness, strong business acumen and formal education to achieve professional objectives.  She is passionate about the people that bring organizations to life and believes in supporting the development of people and their potential! 

Erik Moritz

Executive Chef
Chef Erik Moritz was first inspired to pursue a career in culinary arts while working at the historic Timberline Lodge on Mt. Hood, Oregon under Executive Chef Lief Benson, manager of the Oregon Culinary Olympic Team. After three years, Erik moved to Las Vegas where he worked at the Circus Circus Hotel Casino for 10 years. There, he honed his skills in large-volume food and beverage production, customer service and administrative management. 

He attended Le Cordon Bleu Australia where he earned his Diploma De Cuisine degree in 2001. While attending classes he worked at the Shangri-La Hotel overlooking the renowned Sydney Opera House where he was exposed to many styles of international cuisine from guest chefs from all over the world. 

 In 2003, Erik returned to Las Vegas and worked for 15 years at Ceasar’s Paris Las Vegas Hotel and Casino and eventually moved to the banquet department. During his tenure at Ceasar’s, he opened and managed several culinary venues. 

 Upon accepting a position as executive chef at the Nisqually Red Wind Casino, Erik moved to the greater Seattle metropolitan area. Since the COVID-19 Pandemic, he moved and built a home in Augusta, West Virginia. 

Erik is excited to join The Village at Orchard Ridge culinary team. He looks forward to meeting the residents and sharing his many years of culinary experience.