An Experienced Team

Meet our leadership

Cyndi Walters

President and CEO, National Lutheran Communities & Services
Cyndi Walters was named president and chief executive officer (CEO) of National Lutheran Communities and Services (NLCS) in May 2021, assuming the position full time in August 2021. Prior to this role, she served as chief operating officer (COO) since 2016. Cyndi has served at NLCS in varying capacities for nine years; first as a consultant before joining as chief operating officer in 2016.

Cumulatively, Walters has over 30 years of experience in the senior living industry including a strong background in strategically growing and diversifying the organization and an enhanced focus on operating as a senior-living system and leveraging its benefits and efficiencies. Prior to joining NLCS, she provided project management and advisory services to senior living organizations through Walters Advisors, LLC. She has also served in a leadership role at Presbyterian Senior Living in Dillsburg, Pennsylvania, and during her 19 years at KPMG (a global network of professional firms providing audit, tax and advisory services), spent significant time as a partner and leader of their National Senior Living Advisory Practice.

As president and CEO, Cyndi’s focus is strategically growing and furthering NLCS’ mission to honor, inspire and support choice and opportunity in partnership with older adults. Cyndi is an advocate for “aging with choice,” which means supporting older adults in making their own choices in aging, whether it means moving to a senior living community or bringing in supportive services to their home. She is also an advocate for team members across the organization and leads a team dedicated to ensuring NLCS remains a Great Place to Work® and an employer of choice for those who have a heart to serve older adults.

Cyndi is a native of the Harrisburg, Pennsylvania area and holds a Bachelor’s of Science degree from York College of Pennsylvania.

John Loop

Executive Director

John joined The Village at Orchard Ridge in 2021 and brings over 15 years of leadership experience to the position of executive director. John’s involvement in senior living communities began in dining as a high school student and later as a certified nursing assistant while in college. Since then, he has served in a wide variety of leadership roles in the senior living industry.

Prior to joining Orchard Ridge, he served as the director of health services for Falcons Landing Military Retirement Community in Sterling, Virginia. While there, he was responsible for all health care operations, and was honored to be recognized by “U.S. News and World Report” as a high-performing nursing home and assisted living in 2019 and 2020. In his service to other senior living organizations, he has held leadership roles within Timbercrest Senior Living Community, Asbury Methodist Village and Erickson Living, with responsibility for over $200 million of development and program growth.

Throughout John’s career, he has worked alongside outstanding leaders, mentors and colleagues. He believes that leadership is the cornerstone of any organization, and maintaining open communication lines with team members and residents is key to organizational strength and growth. As executive director, John looks forward to sharing wonderful experiences, creating lasting memories, and supporting each other in enhancing the mission of Orchard Ridge and National Lutheran Communities & Services.

John received his bachelor’s degree from The Ohio State University in operations management and hospitality management. He received a master’s in health care administration from Valparaiso University. In his spare time, John enjoys coaching youth sports and has also been active as an assistant scout master in a local Boy Scout troop. John and his wife Megan have two daughters, Lorelei and Greer.

Melissa Sellers

Healthcare Administrator

Melissa Sellers joined The Village at Orchard Ridge in October of 2019 as the healthcare administrator.

Prior to joining The Village at Orchard Ridge, Melissa served nine years in the West Virginia Army National Guard with the 157 Military Police Company and then accepted a promotion to sergeant serving with the 154 Military Police Company. Melissa brings seven years of experience working in a fast-paced healthcare environment where she served in various capacities.

Melissa is a person-centered healthcare professional with a Master of Business Administration (MBA) in healthcare administration from Shepherd University. She is currently in pursuit of her Doctor of Business Administration (DBA) in healthcare management from Liberty University. She holds her Licensed Nursing Home Administrator (LNHA) in the states of Virginia and West Virginia. Working in health care, she understands the importance of continuous growth and knowledge.

Melissa is driven by a passion for serving others through work and in the community. She eagerly seeks opportunities to use her life experiences to transform them into actionable ways to impact the lives of those around her.

Rebecca Lipscomb

Sales Director

Rebecca Lipscomb joined The Village at Orchard Ridge as sales director in May 2018. Rebecca's experience prior to joining Orchard Ridge includes over 20 years of specialized sales, marketing, public relations and interior design experience working with individual clients, senior living organizations and continuing care retirement communities (CCRCs) in the northern Shenandoah Valley. With a bachelor’s in broadcast communications and a certificate in gerontology, Becky is a passionate and outspoken advocate for resident-focused care that supports the aspirations, well-being and lifestyle goals of older adults throughout all phases of the aging process.

Rebecca moved to Winchester in 2004 and is no stranger to The Village at Orchard Ridge. She was a featured speaker on right-sizing at community outreach events during the earliest phases of Orchard Ridge’s sales and construction. Rebecca has also spoken at LeadingAge Virginia on the importance of branding, repositioning and strategic interior design to help communities keep pace with aging consumers’ aspirations for choice, independence and quality of life.

Rebecca’s senior living sales and design experience also includes direct sales and consultation with individual clients in the greater Winchester area and beyond, assisting with planning for and executing their transition from a private residence to a community setting. She was the co-founder of an interior design firm that completed significant projects in accordance with culture change, Green House and other thought-leadership initiatives to enhance the quality of life, choice and independence of senior living residents across the continuum of care. Rebecca’s firm completed more than 20 transformative interior design initiatives at regional CCRCs throughout the northern Shenandoah Valley and at numerous Veterans Administration community living centers across Maryland, New York and Pennsylvania.

Rebecca has a deep passion for cultivating relationships with clients and their families as well as referral partners, leveraging her ability to quickly build strong rapport in order to provide solutions to the challenges that seniors are facing.

Brad Snowden

Philanthropy Director

Brad Snowden joined The Village at Orchard Ridge as philanthropy director in January 2019. Brad brings nearly 20 years of experience in estate planning as a practicing attorney, and for the last 16 years, has advanced the philanthropic mission of two higher education institutions. Most recently, Brad was director of leadership gifts at Mary Baldwin University in Staunton, Virginia leading the major giving effort for its $25M Invest for Impact capital campaign that raised $4.8M in annual gifts and closed $26M in legacy gifts during its last fiscal year. Previously, he spent nearly 15 years supporting the mission of Shenandoah University, where he was instrumental in the successful completion of its $65M Spirit of Shenandoah campaign and the campaigns for construction of Shenandoah’s state-of-the-art Health & Life Science Building and Shenandoah Conservatory’s All Steinway piano initiative.

Brad is an active member of and serves in leadership positions on the boards of the Tri-State Virginia Chapter of the Association of Fundraising Professionals, the Clarke County Rotary Club where he is a past president, the National Capital Gift Planning Council, and the Virginia Fund Raising Institute where he is former co-chair of its annual fundraising conference and serves as its current treasurer.

Brad holds a bachelor’s in political science from Shepherd College (now Shepherd University) and a juris doctorate from Capital University Law School in Columbus, Ohio.

Sheila Blaner

Social Services Director

Sheila Blaner joined The Village at Orchard Ridge as social services director in May 2020, and brings with her 30 years of experience in the field of social work. Sheila has a wide array of experiences working with seniors, adults, children, and families in a variety of settings, including nursing homes, skilled rehabilitation, hospitals, schools and homes.

Her extensive knowledge in family and group support, foster care, guardianship, community resources, mental health, dementia, developmental disabilities, autism and behavior challenges makes her a powerful advocate for the people she works with. Sheila always strives to represent their best interests.

Sheila was born and raised in Minnesota and has a younger brother. She was very close to her grandparents and enjoys reminiscing about the impact they had on her life. Sheila graduated from the University of North Dakota with a bachelor’s in social work. She relocated to Virginia in 2011 and is thankful for the wonderful opportunities she has found here. Sheila has two grown children who reside in North Dakota. Outside of work, Sheila enjoys quiet moments in nature and occasional bear visitors to her home, visiting the beach, reading and going to antique shops.

Heather Bumstead

Bio to come